Case 053
Case 053
What happened? Client interrupted development constantly, requesting minor revisions and “just one more thing” endlessly.
Why? Trust issues and emotional attachment to product details.
Client wants: Control and constant reassurance.
We want: Focused progress and efficiency.
Our strengths: Professional planning and dev flow.
Weaknesses: Team morale and time loss.
Client’s strengths: Pays on time.
Weaknesses: Doesn’t understand development flow.
Compromise: Weekly check-ins with structured feedback.
Tough approach: Limit feedback windows and decline mid-sprint changes.
Backup plan: Shift client to support role and reduce involvement.
Setting boundaries may upset the client but protects quality. Compromise keeps them engaged, reduces friction.
Introduce fixed update schedule. Gradually redirect feedback into channels. Use pauses when scope creep returns.
Think about what details are missing, what should be clarified, and what additional strengths and weaknesses each side might have.