Case 009
Case 009
What happened? The client stopped responding after several months of cooperation and ignored all payment reminders.
Why? Likely internal changes on their side and unwillingness to admit they’re cutting the project.
Client wants: To avoid paying the last invoice without confrontation.
We want: To receive the final payment and get clarity on the relationship status.
Our strengths: Work was delivered on time; documented correspondence.
Weaknesses: No penalty clause in the contract for delays.
Client’s strengths: Controls payment.
Weaknesses: Avoidance damages their reputation and future collaboration.
Compromise: Suggest a partial payment with closure agreement.
Tough approach: Escalate to legal notice citing contract terms.
Backup plan: Mark the project as a loss, blacklist client, use lesson to update contracts.
Compromise may allow peaceful closure; tough approach risks ending the relationship permanently.
Begin with a soft proposal via email, escalate to legal tone if no answer within a week. Pause to evaluate before final action.
Think about what details are missing, what should be clarified, and what additional strengths and weaknesses each side might have.